Six years of building,
shipping, and leading.

Aug 2026 - Present

Denver, CO

Bid Analyst

• ▸Own the full lifecycle of customer bids and proposals, ensuring timely, accurate, and competitive submission of customer proposals while coordinating cross‑functional inputs.
• ▸Analyze RFIs/RFQs/RFPs, build compliant proposals, and develop pricing models informed by market trends, historical bids, and competitive intelligence.
• ▸Maintain bid libraries, track win/loss trends, and deliver reporting and dashboards that provide actionable insights to strengthen commercial performance.
• ▸Partner with Sales and Customer Relations to enhance responsiveness, support onboarding, coordinate deliveries, and assist with issue resolution.
• ▸Lead continuous improvement initiatives and leverage AI‑enabled tools to streamline workflows, improve data quality, and increase operational efficiency.

Jan 2025 — Present

Freelance

Denver, CO

Web Developer

• ▸Design, build, host, and maintain responsive websites for local businesses and entrepreneurs.
• ▸Implement e-commerce and booking systems with secure checkout via Stripe and PayPal.
• ▸Deliver analytics reporting, SEO optimization, and ongoing site maintenance for all clients.
• ▸Current portfolio includes 4 live sites across music, automotive services, and personal branding verticals.

Jun 2023 — Aug 2026

Deckers Brands

Denver, CO

Social Media & Communications Coach

• ▸Built reporting frameworks consolidating multi-source data for leadership visibility across Social Media and Product Reviews.
• ▸Designed Power Automate and Microsoft Forms workflows to automate daily tracking with zero manual overhead.
• ▸Collaborated with Analytics, QA, Legal, and Operations teams on cross-functional reporting and content accuracy.
• ▸Coach a small team responding to low-rated product reviews across four brands within legal SLA timeframes.
• ▸Contribute to and distribute monthly Operations Newsletter to hundreds of employees while collaborating with other operations teams.

Sep 2021 — Jun 2023

Deckers Brands

Denver, CO

Social Media & Communications Representative

• ▸Managed social-first support across 18 accounts totaling 4.2M+ followers, handling ~140k annual contacts.
• ▸Led Help Center consolidation effort — reviewed 456 articles and consolidated to 92 for improved usability.
• ▸Created operations and training resources used department-wide across multiple brands.
• ▸Collaborated with marketing teams across UGG, HOKA, Teva, Sanuk, and Koolaburra to communicate product launches.

Oct 2020 — Sep 2021

Deckers Brands

Denver, CO

Customer Care Representative

• ▸Delivered multi-channel support for UGG, HOKA, Teva, Sanuk, and Koolaburra by UGG.
• ▸Standardized case documentation and created reusable knowledge flows for escalations.
• ▸Built strong foundation in customer experience systems and cross-brand policy knowledge.